Health Insurance

We are glad to help you take care of your well-being. Find out more about what can be covered by If Health Insurance and how to use insurance self-service.

Health insurance customer discount

Get up to 15 % discount buying other insurances

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Easy to access your insurance

View your insurance information and apply for indemnity using your smartphone.

Download app

What expenses can be covered by Health Insurance?

Check your policy to see what's included in your coverage.

Frequently asked questions

How to start using If Mobile Baltics app?

  • Download If Mobile Baltics to your phone from the App Store or Google Play.
  • To authorize yourself the first time, use your Internet bank or Smart ID.
  • Create your If Mobile Baltics security code.
  • The app is ready to use! Check your Health insurance information and don’t forget to activate your insurance health card.

More information about the app: www.if.lt/if-mobile

How to apply for indemnity?

To receive compensation for paid services:

1. Log in to Mano If self-service or the If Mobile Baltics app.

2. Submit a claim for expenses.

3. Attach scans or photocopies of documents proving the medical expenses:

  • receipt or bank payment order containing the following information:
    - bank details of the service provider institution (name, registration number, address);
    - data of the insured person (name, surname);
    - payment date.
  • A VAT invoice containing the following information:
    - details of the service provider's institution;
    - data of the service recipient (name, surname);
    - name, quantity, price, and date of provision of the provided service.

If the receipt does not contain the above information, then an accounting receipt is required indicating the missing information.

4. Also upload a copy of the medical document confirming the need for the service:

  • Relating to examinations and tests - a doctor's referral, an extract from the medical records.
  • Outpatient rehabilitation medical services - a doctor's referral prescribed no earlier than 6 months ago.
  • For expenses under the coverage "Medical supplies and services" - a doctor's prescription, unless otherwise stated in the insurance policy.
  • For expenses under the coverage "Optics" - a doctor's prescription.

How to coordinate a planned inpatient treatment?

If you need inpatient treatment and are using our partner services, you do not need to take any additional steps. We will coordinate the service with our partners directly.

If you use non-partner services or want to check what will be covered by planned inpatient treatment services, please follow these steps:

  • Request a statement from your doctor, that would indicate the date of the planned operation, diagnosis, and planned services (service code, name, and price).
  • Scan or take a photo of these documents and email them to us at sveikata.zalos@if.lt.
  • We will reply to your provided e-mail within 3 working days.